Help & Support
New to Elopis? Start with the basics below, or jump straight into the app. For anything else, contact our support team and we’ll help.
Quick links
- Browse eventsFind an event to predict on.
- Your portfolioSee what you hold and your profit or loss.
- Verify your identityNeeded to withdraw.
- NotificationsChoose how we reach you.
How predicting works
You buy YES or NO shares on a question about the future. The price (0–100%) is the market’s estimate of how likely the outcome is. Winning shares pay out; losing shares expire. Prices move as people trade (your orders are matched on a live order book), and you can never lose more than you stake.
Three easy steps
See the chance
Every event shows a chance from 0% to 100%. It is how likely people think “Yes” is. The price tracks the chance, so a Yes at 65% costs about KSh 65.
Choose Yes or No
Buy Yes if you think it will happen. Buy No if you think it will not. Deposit in seconds with M-Pesa.
Get paid if you are right
When the event ends, every correct Yes or No pays KSh 100. A Yes you bought at 65% (about KSh 65) pays KSh 100, so you make about KSh 35. If you are wrong, it pays nothing and you lose the KSh 65 you paid. Withdraw to M-Pesa.
Buy or sell any time
Sell before the end
You do not have to wait for the event to end. You can sell your Yes or No at the current price, which may be more or less than you paid.
Or wait for the result
Prefer to wait? Hold your Yes or No until the event is decided. If you are right, it pays KSh 100.
People set the price, not us
The price comes from people buying and selling, like a real market. You buy and sell with other people, not us. The price simply shows what people think will happen right now.
Safe, clear, and fair
Safe and 18+
We check who you are, and you must be 18 or older. Ask us any time to set a limit, take a break, or close your account.
Clear rules
Every event tells you how the answer will be decided, before you buy. No surprises.
Your money is yours
Deposit and withdraw fast with M-Pesa, in Kenyan Shillings.
One small fee
Just one fee of 2%. You see it before you buy. Nothing is hidden.
Ready to try?
Look at all the events for free. No account needed. Sign up in a minute to make your first prediction.
Money
Deposit and withdraw with M-Pesa, MTN MoMo, Airtel Money, or PesaPal. Fees and exchange rates are always shown before you confirm. Withdrawals may require identity verification.
Contact support
Reach us by email at support@elopis.com with your account email and any transaction reference. We aim to respond quickly during business hours (East Africa Time).
Play responsibly
Please see Responsible play. This is real money and real risk. Only stake what you can afford to lose.